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GasBuddy News Article

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Wisconsin Gas Stations Found to be Shorting Consumers at the Pump

CSP Daily News -- MADISON, Wis. -- Inspectors found a few dozen Wisconsin gasoline stations shortchanging their customers at the pump, as a new proposal could add to the team of people making sure drivers get what they pay for, according to a WISC-TV report. About 50 stations throughout southern and southwestern Wisconsin didn't deliver enough fuel since the start of 2011, mostly because of mechanical errors, inspectors said.

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Submitted Jan 31, 2013 By: Teslukbla
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Author Topic: Wisconsin Gas Stations Found to be Shorting Consumers at the Pump Back to Topics
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tomok
Champion Author Portland

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Message Posted: Feb 4, 2013 6:29:50 PM

Wisconsin Gas Stations Found to be Shorting Consumers at the Pump! Well, shame on them!!! Making the public pay more for a product is no way to operate a business! All state's need to get their Weights and Measures people out to all the state's gas stations and measure how much of a true gallon they are dispensing from their pumps.
Any gas station found with a huge difference from a true gallon needs to be fined heavily or shut down.
Whatever the size or shape of the vehicle, vehicle manufactures Produce and the population ‘Drives’ vehicles with high MPG, are very safe, reliable, have a ‘reasonable’ cost and a good ‘value’ for the money.
The price of fuel at the pump is too high!
Teslukbla
Champion Author Missouri

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Message Posted: Feb 2, 2013 11:07:33 AM

CSP Daily News posted the article on 1-30-2013 and then removed the article during early morning hours on 1-31-0213. CSP may have received complaints regarding the controversial subject. The story originated in October by WISC-TV in Madison, Wisconsin.
LetemEatCake
Champion Author Oklahoma City

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Message Posted: Feb 1, 2013 11:33:15 PM


Bad link, access denied. You must join to see the article...Das is verboten under GB's guidelines!

[Edited by: LetemEatCake at 2/1/2013 11:33:48 PM EST]
virostek
Veteran Author Virginia

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Message Posted: Feb 1, 2013 6:40:09 AM

OK.
nb52
Champion Author Grand Rapids

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Message Posted: Feb 1, 2013 6:29:42 AM

This is what inspectors are paid to do.
NedW
Champion Author Indianapolis

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Message Posted: Feb 1, 2013 1:08:14 AM

Thank you for submitting this article, Teslukbla.
Tomeboy
Champion Author Twin Cities

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Message Posted: Jan 31, 2013 11:57:11 PM


Part 2 - Full Article

About 97.9 percent of pumps in 2011 were within the error rate that’s allowed, state data indicate. Only 0.4 percent shortchange customers.

“They’re not the evil that everybody thinks they are,” Williams said.
Of those that failed tests and had pumps “red-tagged,” or shut down until they’re fixed, a station in Monona was off by 5 cents a gallon. Another pump in Sun Prairie was off by 29 cents a gallon.

Just as many, if not more, stations give customers more fuel that what they paid for. One pump in Beloit was giving drivers an extra 52 cents a gallon.

All of those errors were fixed, managers told WISC-TV.

State and local inspectors check for errors by pumping five gallons into their proving devices, which have a level to indicate the actual amount pumped. Errors are within the allowed range if they’re only a few tablespoons under- or over-delivering.

It’s impossible to check the mechanics of a pump without the expensive devices the inspectors have, but consumers can still look out for two kinds of errors — meter creep and meter jump.

Meter creep happens when cents continue to add up even after the consumer stops the pump, while meter jump takes place when the price calculates before the consumer begins pumping.

“Since I’ve been doing this job, I’ve told my family and my friends to always make sure the pump starts on zero,” Williams said. If it doesn’t, don’t pump and tell the cashier immediately, he said.

No matter whether the station is in a populated area or a rural one, inspectors respond to consumer complaints within two weeks, Williams said.

To report a complaint, call the state hotline, 1-800-422-7128.

Tomeboy
Champion Author Twin Cities

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Message Posted: Jan 31, 2013 11:55:19 PM


Part 1 - Full Article

NOTE: The following story first appeared on WISC-TV and online on Oct. 29, 2012.

MADISON, Wis. — Inspectors found a few dozen local gas stations shortchanging their customers at the pump, as a new proposal could add to the team of people making sure drivers get what they pay for, a WISC-TV investigation revealed.

About 50 stations throughout southern and southwestern Wisconsin didn’t deliver enough fuel since the start of 2011, mostly because of mechanical errors, inspectors said.

“You never know what you’re going to get, which is why we’re out here doing this,” said Jared Williams, a state inspector who covers all of Dane and Iowa counties, except Madison.

No stations were shorting customers in Madison, records indicate. The city, like other metropolitan areas in Wisconsin, has its own inspectors who are able to check every pump yearly.

“I take it really seriously because I’m a consumer too, and I have to fill up my tank,” said Cindy Lease, one of three city inspectors. “The cost of fuel has gone up so much, I think people are more aware of making sure everything’s right.”

The state Department of Agriculture, Trade and Consumer Protection has just 14 inspectors that perform quantity checks in outstate areas, including all of Madison’s suburbs, Janesville and Beloit. Stations in cities with more than 5,000 people get tested every year, but not so in rural areas.

“I try to get out to as many pumps as I can in a year’s time,” Williams said.

Department officials have asked Gov. Scott Walker to triple the number of inspectors in his biennial budget. A separate agency does quality tests, meaning many stations get two inspections per year.

That’s inefficient, and training all of them to perform one complete test would allow them to check more stations every year, department leaders said.

bston
Champion Author Oklahoma City

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Message Posted: Jan 31, 2013 11:23:09 PM

Hard to know just who you can trust nowadays.
DanMtz
Champion Author Oakland

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Message Posted: Jan 31, 2013 7:45:18 PM

Not surprising.
RodOrRob
All-Star Author Mobile

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Message Posted: Jan 31, 2013 7:42:38 PM

http://www.cspnet.com/news/fuels/articles/wisconsin-gas-stations-found-be-shorting-consumers-pump

bad link?...access denied.

watch this link (thanks BossPal) http://www.youtube.com/watch?v=wChNY-b3ofo

Reminds me of a story I saw years ago where the inspectors test using the FIVE gallon containers...but found pumps only were correct at dispensing in those 5 gallon increments. In between, the pump would cheat the consumer. I wonder how many of those pumps are still out there?
PDQBlues
Champion Author San Diego

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Message Posted: Jan 31, 2013 3:05:06 PM


I'm certain this is much more common they we know.
PithyOpiner
Champion Author Stockton

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Message Posted: Jan 31, 2013 2:47:49 PM

Fine the hell out of those gas stations. Then check them monthly.
Gramps001
Champion Author North Carolina

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Message Posted: Jan 31, 2013 2:32:27 PM

Fraud is everywhere...buyer beware!
bmsgolf
Champion Author Amarillo

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Message Posted: Jan 31, 2013 2:32:14 PM

Busted
hdeecee
Veteran Author British Columbia

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Message Posted: Jan 31, 2013 2:29:54 PM

50 stations didn't deliver enough fuel since the start of 2011? UNBELIEVABLE
mageetp
Champion Author British Columbia

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Message Posted: Jan 31, 2013 2:22:42 PM

Not able to open post.
fullauto
Champion Author Reading

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Message Posted: Jan 31, 2013 2:22:12 PM

cheats? human nature has not changed from biblical times and stories.
Cuzilla
Champion Author Indianapolis

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Message Posted: Jan 31, 2013 2:22:02 PM

They should only short Liberals and Greenies!
SavALot
Champion Author Virginia Beach

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Message Posted: Jan 31, 2013 2:20:58 PM

just another form of gas station malpractice
OHMS
Champion Author Orange County

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Message Posted: Jan 31, 2013 2:19:44 PM

con and sin in the statNW bane
us412
Champion Author Arkansas

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Message Posted: Jan 31, 2013 2:19:34 PM

Hey man, can't we all just get along?
Hey man, not if you are cheating me.
DeeLA
Champion Author Los Angeles

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Message Posted: Jan 31, 2013 2:19:10 PM

Recession cut-backs are everywhere, including inspectors in many fields.
dieselfiendSC
Champion Author South Carolina

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Message Posted: Jan 31, 2013 2:16:56 PM

I'll bet it happens in all states to one extent or another.
Asbury09
Champion Author Iowa

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Message Posted: Jan 31, 2013 2:15:37 PM

and where were the inspectors
idigau22
Champion Author Washington

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Message Posted: Jan 31, 2013 2:14:22 PM

Buyer Beware!! Greed has taken over the Market Place!!
firechief
Champion Author New York

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Message Posted: Jan 31, 2013 2:13:43 PM

no suprise
DarthDadJr
Champion Author Virginia

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Message Posted: Jan 31, 2013 2:13:18 PM

The inspectors need to be doing more inspecting.
Holly123
Champion Author Charlotte

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Message Posted: Jan 31, 2013 2:12:02 PM

We are being ripped off already and that's ridiculous!
monarch57
Champion Author British Columbia

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Message Posted: Jan 31, 2013 2:11:51 PM

Were being gouged enough now.
GasSpy007
Champion Author New York City

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Message Posted: Jan 31, 2013 2:06:04 PM

Shut em down.. Enough of ripping us off already..
Rick52
Champion Author Milwaukee

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Message Posted: Jan 31, 2013 2:05:53 PM

CatMan623...You are and Idiot...Union !!
GGAlbo
Champion Author Detroit

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Message Posted: Jan 31, 2013 2:03:18 PM

not good!!!
luvmyburgi
Champion Author Ohio

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Message Posted: Jan 31, 2013 2:02:57 PM

fine them to the max
GGAlbo
Champion Author Detroit

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Message Posted: Jan 31, 2013 2:02:28 PM

Sounds like Clark gas stations!
fenster66
Champion Author Pittsburgh

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Message Posted: Jan 31, 2013 2:01:29 PM

need to be on the lookout at all times....
chillyman3
Champion Author Illinois

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Message Posted: Jan 31, 2013 2:01:22 PM

Where else is this happening?
Rick52
Champion Author Milwaukee

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Message Posted: Jan 31, 2013 2:00:57 PM

We the Consumer are getting Ripped Off every where..This is plain BS ..
ScottTee
Champion Author Detroit

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Message Posted: Jan 31, 2013 1:59:24 PM

ya have to watch for fraud.
UpSol7
Champion Author Augusta

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Message Posted: Jan 31, 2013 1:58:10 PM

sounds like it went the full year between weights & measurements inspections, if a pump has a minor breakdown or is manipulated just after the new yearly sticker is put on it, they owners get a year of those extra pennies....
PangON
Veteran Author London

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Message Posted: Jan 31, 2013 1:56:21 PM

Just not right.
TC_Fuel_Prices
Champion Author Twin Cities

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Message Posted: Jan 31, 2013 1:55:58 PM

I'm watching you.

Oh yeah, well I'm watching you, watching him.
CatMan623
Champion Author Houston

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Message Posted: Jan 31, 2013 1:55:18 PM

Must be union gas stations. Institutionalized stealing is right up their alley.
milespergallon
Champion Author Illinois

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Message Posted: Jan 31, 2013 1:54:52 PM

Tried to go to 'read the full article' and received message 'denied access'
tes283
All-Star Author Tampa

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Message Posted: Jan 31, 2013 1:54:22 PM

bad-bad
Zackny
Champion Author New York

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Message Posted: Jan 31, 2013 1:53:47 PM

am I surprised?
Bud122CA
Champion Author California

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Message Posted: Jan 31, 2013 1:53:01 PM

"Mechanical errors"??? Call it what you want, the stations had to know and that is stealing.
Noewal
Champion Author Virginia

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Message Posted: Jan 31, 2013 1:49:30 PM

Don't go to the full article it is a virus infected page!!! My Norton 360 blocked it.
mfeldstein
Champion Author Ottawa

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Message Posted: Jan 31, 2013 1:47:26 PM

Am I surprised?
BossPal
Champion Author Illinois

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Message Posted: Jan 31, 2013 1:46:53 PM

Pennies add up to dollars multiplied by volume over time oh my.

video: WISC-TV "50 local gas stations found shorting customers"
http://www.youtube.com/watch?v=wChNY-b3ofo
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